One inbox, every conversation

All your WhatsApp conversations sit in a single team inbox, with full history, notes and tags — so nothing gets lost between agents.

See how it works

Team inbox

Priya Sharma

Yes please, send it over

2m

Arjun Mehta

Thanks, that resolves it

14m

Fatima Noor

Tracking link received

1h

0

Inbox for every conversation

Conversations lost between agents

0%

Conversation history retained

Between phone and desktop

All WhatsApp conversations in a single team inbox

Full conversation history per contact, always visible

Internal notes and tags so nothing gets lost between agents

Inside the inbox

Three small things that add up to a team that never loses a thread.

Search and filter

UnreadVIPSupport

Find any conversation by contact, tag, agent, or status in seconds.

Notes that stay with the thread

Note: asked about bulk pricing, follow up Friday

Leave context for the next agent without leaving the chat.

Multi-agent visibility

See who's typing, who replied last, and who's assigned.

Where teams use Unified Chat

Shift handovers

The next agent picks up exactly where the last one left off.

Support escalations

Tag a thread and hand it up without losing any context.

Sales handoffs

A qualified lead moves from the AI Agent to a rep, thread intact.

"

We stopped losing leads between agents. Everything sits in one inbox, and handovers just work now.

Sam D'Souza

Ops Manager, Petal & Bloom

Common questions

Try the unified inbox