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One inbox, every conversation
All your WhatsApp conversations sit in a single team inbox, with full history, notes and tags — so nothing gets lost between agents.
Team inbox
Priya Sharma
Yes please, send it over
Arjun Mehta
Thanks, that resolves it
Fatima Noor
Tracking link received
0
Inbox for every conversation
Conversations lost between agents
0%
Conversation history retained
Between phone and desktop
All WhatsApp conversations in a single team inbox
Full conversation history per contact, always visible
Internal notes and tags so nothing gets lost between agents
Inside the inbox
Three small things that add up to a team that never loses a thread.
Search and filter
Find any conversation by contact, tag, agent, or status in seconds.
Notes that stay with the thread
Leave context for the next agent without leaving the chat.
Multi-agent visibility
See who's typing, who replied last, and who's assigned.
Where teams use Unified Chat
Shift handovers
The next agent picks up exactly where the last one left off.
Support escalations
Tag a thread and hand it up without losing any context.
Sales handoffs
A qualified lead moves from the AI Agent to a rep, thread intact.
"
We stopped losing leads between agents. Everything sits in one inbox, and handovers just work now.
Sam D'Souza
Ops Manager, Petal & Bloom